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Software Quality Assurance

An opportunity with the Information Technology team.

Location
Nairobi
Employment Type
Full Time
Compensation
KES 70,000.00

Role Brief

What this role involves

Responsibilities

What you will do

  • Test Planning and Design
  • Review business requirements, functional specifications, user stories, and technical documentation.
  • Develop detailed test plans, test cases, test scripts, and test scenarios.
  • Define acceptance criteria for features in collaboration with product owners and developers.
  • Identify test data requirements and prepare appropriate test datasets.
  • Manual Testing
  • Execute functional, regression, integration, system, smoke, sanity, and user acceptance testing.
  • Validate end-to-end workflows across web, mobile, API, and backend systems.
  • Test user roles, permissions, dashboards, forms, reports, notifications, and business processes.
  • Verify that applications meet usability, accessibility, and performance expectations.
  • Defect Management
  • Identify, document, and track defects using tools such as Jira, Azure DevOps, Trello, or similar platforms.
  • Provide clear bug reports with steps to reproduce, screenshots, logs, expected results, and actual results.
  • Work with developers to troubleshoot, reproduce, prioritize, and resolve issues.
  • Retest fixed defects and confirm successful resolution.
  • API and Backend Testing
  • Test REST APIs using tools such as Postman, Swagger, Insomnia, or similar tools.
  • Validate API responses, status codes, authentication, authorization, error handling, and data consistency.
  • Perform database validation using SQL queries where necessary.
  • Verify integrations between internal systems and third-party services.
  • Automation Testing
  • Design, develop, and maintain automated test scripts where applicable.
  • Support automation for regression testing, API testing, and repetitive functional workflows.
  • Work with tools such as Selenium, Playwright, Cypress, Robot Framework, Postman/Newman, or similar tools.
  • Integrate automated tests into CI/CD pipelines where possible.
  • Performance and Security Support
  • Support basic performance testing for response times, load behavior, and system stability.
  • Assist in identifying security-related issues such as broken access control, input validation gaps, and authentication weaknesses.
  • Validate role-based access control, session handling, password policies, and audit logs.
  • Reporting and Documentation
  • Prepare QA status reports, test execution summaries, defect reports, and release readiness reports.
  • Maintain testing documentation and evidence for audit and review purposes.
  • Support user acceptance testing by preparing UAT scripts and guiding business users through test execution.
  • Provide recommendations for improving product quality and testing processes.

Requirements

What you need

Qualifications

  • Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field.
  • 2–4 years of experience in software quality assurance, software testing, or a related role.
  • Strong understanding of the software development lifecycle and QA methodologies.
  • Experience writing test cases, test plans, and defect reports.
  • Hands-on experience testing web applications, APIs, and databases.
  • Familiarity with Agile/Scrum development environments.
  • Basic SQL skills for data validation.
  • Experience with test management or issue tracking tools such as Jira, Azure DevOps, Trello, or ClickUp

Experience level

  • Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field.
  • 2–4 years of experience in software quality assurance, software testing, or a related role.
  • Strong understanding of the software development lifecycle and QA methodologies.
  • Experience writing test cases, test plans, and defect reports.
  • Hands-on experience testing web applications, APIs, and databases.
  • Familiarity with Agile/Scrum development environments.
  • Basic SQL skills for data validation.
  • Experience with test management or issue tracking tools such as Jira, Azure DevOps, Trello, or ClickUp.

Certifications

  • Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field.
  • 2–4 years of experience in software quality assurance, software testing, or a related role.
  • Strong understanding of the software development lifecycle and QA methodologies.
  • Experience writing test cases, test plans, and defect reports.
  • Hands-on experience testing web applications, APIs, and databases.
  • Familiarity with Agile/Scrum development environments.
  • Basic SQL skills for data validation.
  • Experience with test management or issue tracking tools such as Jira, Azure DevOps, Trello, or ClickUp.

Skills

Skills we are looking for

  • Manual testing and regression testing
  • Functional and integration testing
  • API testing using Postman, Swagger, or Insomnia
  • SQL/database validation
  • Test case design and execution
  • Defect tracking and reporting
  • User acceptance testing support
  • Basic understanding of CI/CD pipelines
  • Basic understanding of web technologies: HTML, CSS, JavaScript, HTTP, REST APIs